Terms and Conditions / Terms of Service policy

Last Updated: 9 April 2025

Welcome to Amoi Nyonya. By accessing and using our website (http://amoi.delizen.studio) and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms govern your use of the Amoi Nyonya website and all related services. We reserve the right to update or change these terms at any time without prior notice. Continued use of the site constitutes your acceptance of any changes.

2. Eligibility

To place an order with us, you must be at least 18 years old or have the consent of a parent or legal guardian. You agree to provide accurate, complete, and current information during the ordering process.

3. Products and Services

All food items are prepared upon order and are subject to availability.
We reserve the right to change our menu, prices, and offerings without notice.
Photos on the website are for illustration purposes only and may differ slightly from the actual product.

4. Orders and Deliveries

Orders must be placed through our website and confirmed with full payment (unless otherwise stated).
Delivery is available within specified areas in the Klang Valley.
We are not liable for delays caused by traffic, weather, or courier issues beyond our control.
It is your responsibility to provide an accurate delivery address and contact details.

5. Cancellations and Refunds

Please refer to our Refund, Return, and Cancellation Policy for full details.

6. Allergies and Dietary Restrictions

Our food may contain allergens including nuts, dairy, eggs, soy, seafood, and gluten. We are not responsible for allergic reactions. Customers with dietary concerns must contact us before ordering.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Amoi Nyonya or its licensors and may not be reproduced or used without permission.

8. Limitation of Liability

We are not responsible for any damages or losses arising from the use of our services, including but not limited to delivery delays, allergic reactions, or food preferences. Our total liability will not exceed the value of the order in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and only use it for order fulfillment and service improvement.

10. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: hello@go.delizen.studio
WhatsApp: [Your Phone Number]