Payment Policy
Last Updated: 9 April 2025
At Amoi Nyonya, we aim to make the ordering process simple and secure for all our customers. By placing an order on our website, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We accept the following payment methods:
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Online Banking / FPX
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Credit/Debit Cards (Visa, MasterCard, etc.)
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E-Wallets (e.g., Touch ‘n Go eWallet, GrabPay, Boost – if applicable)
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Pay on Delivery (only for selected locations – subject to availability)
All payments must be made in full at the time of order placement unless otherwise agreed in writing.
2. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation via email or WhatsApp, which serves as proof of your order and payment.
3. Payment Security
All online transactions are securely processed through trusted third-party payment gateways. We do not store any credit card or banking information on our servers.
4. Pricing
All prices displayed on our website are in Malaysian Ringgit (MYR) and include applicable taxes, unless otherwise stated. We reserve the right to change our pricing at any time without prior notice.
5. Failed or Declined Transactions
If your payment fails or is declined by your bank or payment provider:
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The order will not be confirmed.
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You may attempt the payment again using a different method.
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If funds are deducted but the order was not confirmed, please contact us immediately with proof of transaction.
6. Refunds
Please refer to our Refund, Return, and Cancellation Policy for detailed information about refund eligibility and processes.
7. Contact Us
For any questions or issues related to payments, please contact us at:
Email: hello@go.delizen.studio
WhatsApp: [Your Phone Number]
